UX Validation of Village Administration Information System Using User Experience Questionnaire (UEQ) and Usability Testing

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Hakkun Elmunsyah, Wahyu Nur Hidayat, Hary Suswanto, Khoirudin Asfani, Nahdah Hayati Muflihah, Kusumadyahdewi

2021 Proceedings - 4th International Conference on Vocational Education and Electrical Engineering: Strengthening Engagement with Communities through Artificial Intelligence Application in Education, Electrical Engineering and Information Technology, ICVEE 2021 Conference paper Cited by 5 Quartile

Abstract

Most of the conventional administrative service systems in Indonesia have been transformed into online services. In addition to improving the administrative process, online services also help managers to make data management better and safer. However, the development of online information systems has not been evenly distributed and is still centered on certain areas. Thus, an administrative information system platform is needed on the village level government. The information system which is commonly used and has high flexibility is a website. Based on a survey conducted by Statista Indonesia, smartphone users in Indonesia would be increased by 25% for the next 5 years. So that the development of a flexible and easily accessible website by various groups is the right solution. To develop a website that can be implemented among rural communities, a system testing framework is needed in the case to represent the extent to which the performance of the system conforms to user needs. Several frameworks that can be used are the User Experience Questionnaire (UEQ) and Usability Testing. © 2021 IEEE.

Affiliations

Universitas Negeri Malang, Department of Electrical Engineering, Malang, Indonesia; State Islamic University of Maulana Malik, Department of Social Science Education, Ibrahim Malang, Malang, Indonesia