Effectiveness of Academic Information System Quality on Improving Student Satisfaction in Higher Education Institutions

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Bakhtiar Abbas, Ismail Suardi Wekke, Muhammad Nuzul Qadri, Abdul Razak, Sudarmanto Saeka, Idris Idris, La Ode Almana

2021 Proceedings of the International Conference on Industrial Engineering and Operations Management Conference paper Cited by 1 Quartile

Abstract

This article would identify in at determining the role of Academic Information System in improving student satisfaction in higher education institutions. This research used quantitative approach with research objects were students of STIE Enam Enam of Kendari. The purposive sampling method and slovin formula were used in the sample determination and 91 students were obtained as samples in this study. By using regression data analysis, the study found that Academic Information System simultaneously has a significant effect on student satisfaction. The results of this study confirmed studies done previously. © IEOM Society International.

Affiliations

Sekolah Tinggi Ilmu Ekonomi Enam, Enam, Indonesia; Institut Agama Islam Negeri (IAIN), Sorong, Indonesia; Universitas Negeri Malang, East Java, Indonesia