Azzhan Shahrul, Aji Prasetya Wibawa
An increase in Instant Messenger (IM) application users makes it easier for people to get connected through social media. Application developers regularly offer updates. However, those updates don’t always satisfy users expectations, instead confuse them. Even users are sometimes hesitant to update the app thus they switch to another messaging platform. This research discusses the analysis and comparison of two IM applications that reached 100 million downloads on Play Store; Whatsapp and Telegram. The analysis process is carried out from the features use in the Instant Messenger application. The data collection procedure are conducted by viewing the traffic. The data acquisition technique is done by using literacy and observation study methods to get full access to smartphones. The results of the analysis are in the form of a comparing table between both IM applications and expected to be future reference for further research. © 2021, Universitas Ahmad Dahlan. All rights reserved.
Program Studi Teknik Elektro, Universitas Negeri Malang, Indonesia
