Moh. Arif Mahbub, Ima Chusnul Chotimah, Nunung Suryati, Yazid Basthomi, Niamika El Khoiri
Scholarship on intercultural sensitivity (henceforth IS) suggests expanding research in Asian countries in this topic (Choi, 2023). Addressing this lacuna, drawing upon Chen and Starosta’s (2000) intercultural sensitivity scale (ISS), our narrative case study sought to explore IS level attainment by three Indonesian EFL students. We collected data from the participants through semi-structured interviews and interpreted by performing reflexive thematic analysis. The findings evidenced that the participants’ voices revealed rich layers of IS levels, particularly concerning their intercultural knowledge, attitudes, and awareness. Ahmad and Zacky (pseudonyms) demonstrated a high level of IS in almost all five IS dimensions, such as showing a sense of accepting cultural diversity and a high confidence level, showing respect and empathy, being adaptive and collaborative, and showing proactive efforts. In contrast, Ayu showed a lack of proactive effort, empathy, and adaptation. Practical implications for stakeholders in education systems are presented and discussed. © 2024, Western Australian Institute for Educational Research Inc.. All rights reserved.
Universitas Negeri Malang, Indonesia; Universitas Islam Jember, Indonesia; Universitas PGRI Jombang, Indonesia; Universiti Sultan Zainal Abidin, Malaysia
