Nina Aini Mahbubah, Abdul Muid, A.A. Atho’illah
Quality is a primary focus to both maintain and increase customers. A manufacturing production process and service business’s failure impacts operational costs. Assessments are needed to instigate fabrication process failure and maintain good quality output. PT AA is a fabrication contractor firm that experienced process failures in the steel fabrication division. This study aims to evaluate the steel fabrication process to recommend improvement solutions to eliminate failures at the fabrication stage. Failure mode and effect analysis was used as the research approach. The result of the research found that two defects, namely peeling and ruuns, in the painting process gain the highest defect numbers with 117 compared to other stages. With a score of 576, the highest risk of defects ruuns the painting process. Recommendations for improvement are that the company’s management regularly provides briefings and education on the importance of SOPs and installing SOP stickers on every painting equipment and tools. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
Industrial Engineering Department, Faculty of Engineering, Universitas Muhammadiyah Gresik, Jl. Sumatera 101 GKB, Gresik, 61121, Indonesia; Industrial Engineering Department, Faculty of Engineering, Universitas Negeri Malang, Jl. Semarang No. 5, Malang, 65145, Indonesia